Billing & Payments

Coastal Electric Cooperative was formed to better serve our members’ energy needs, and this is still our mission today. To that end, this section of our website is your one-stop destination to easily manage your account and pay your bill, 24 hours a day.

Payment Options & Programs

In order to provide you with the very best service, Coastal Electric offers our members a number of payment options and programs that will help you save money.

PAY ONLINE

Use our free, fast, and secure payment portal. Your payment will be credited immediately.

MOBILE APP

View and pay your bill, monitor usage, and stay on top of storms and outages with our mobile app.

AUTOPAY

Use your checking account or credit card to pay your bill automatically each month.

ADVANCE PAY

A pay-as-you-go plan with freedom from monthly payments, deposits, and late fees.

PHONE PAYMENT

We know life can get hectic! Our free pay-by-phone option is easy, automated, and quick.

IN-PERSON PAYMENT

We have payment centers and drop boxes throughout our service area. Find the one closest to you!

LEVELIZED BILLING

Take the guesswork out of your electric bill and budget for each month with Levelized Billing.

SENIOR ADVANTAGE

Set up your payment plan so that it best fits your new and (sometimes) changing lifestyle as a senior.

Did you know?

Now you can make payments without logging into our portal. Check out our new feature, Quick Pay.

Quick Pay

Billing Basics

Knowledge is power. The more you know about late fees, charges, and how to read your bill, the better you can understand your account and manage your usage.

AVOID LATE FEES

With so many options for paying your bill, you can easily avoid late charges. Learn more about fees.

UNDERSTAND YOUR BILL

Having trouble with our terminology and line items on your electric bill? Let us help with that.

LEARN ABOUT CHARGES

Was your bill unexpectedly high last month? Does it fluctuate often? Get some common reasons.

RATES SCHEDULES

If you’d like to take a deep dive into how we work, check out our competitive rates schedules.

Don’t Forget to Download Our Mobile App

Get the app via one of the links below, install it, and use your Coastal Electric Cooperative account number to log in or create your account. Not only can you use the app to pay your bill while on the go, but you can also report outages, receive important notifications of power outages affecting your home, plus receive notices when power is restored. You can also use the app to monitor your daily electricity usage.

Get the Android app

Get the iOS app

Safety Center

Learn how to prepare for storms, know what to expect during and after an outage, and stay on top of everything Coastal Electric Cooperative is doing during severe weather and the loss of power.

Be prepared